Frequently Asked Questions
Everything you need to know about shopping with Aviva Wholesale
What is the minimum order quantity for wholesale pricing?
To maintain our competitive wholesale rates, we require a minimum order value of $200. There are no specific piece-count requirements per style, allowing you to mix and match sizes and colors.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days. Express shipping options are available at checkout. Processing times for bulk orders generally range from 24 to 48 hours.
What is your return policy for bulk fashion items?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that a 15% restocking fee may apply to large bulk returns unless the items are defective.
Are your garments ethically sourced and manufactured?
Yes, Aviva Wholesale partners exclusively with factories that adhere to fair labor practices and environmental safety standards. We provide detailed material compositions on every product page.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on the weight of the shipment and the destination country.
Can I request fabric samples before placing a large order?
We offer sample swatches for our core collections for a small fee. This ensures you are satisfied with the texture, weight, and color accuracy before committing to a high-volume purchase.